WORTH is a full-service digital agency based in Reading, UK and The Hague, Netherlands. We strategise, design, and develop digital solutions for the private and public sector. Our international team of over 100 professionals work between both locations delivering exceptional solutions.
Please note that this role is based entirely in Cambridge, with occasional commute to our HQ in Reading.
This is a permanent role.
You will work with high profile clients and manage challenging impactful projects, as well as have the opportunity to work within multicultural and multidisciplinary teams. We offer on the job project experience, training and encourage knowledge sharing amongst colleagues, including WORTH Academy days, time to spend for yourself as well as time to develop your work-related initiatives.
If you want to find out more about WORTH, please take a look at our website: https://worth.systems
As delivery manager you will ensure that WORTHs’ innovative digital services and platforms meet the user needs and the outcomes agreed between WORTH and the client. Thanks to your pragmatic approach our delivery follows good governance and quality standards. It will be your responsibility to manage and maximise all the resources, people and technology, to deliver the goals of existing and future clients.
As delivery manager you use a variety of project management approaches, but the heart of your approach is lean and agile.
This role reports directly to the Head of Delivery.
Locally implement and operate WORTH delivery standard processes
Building capability and excellence in the delivery of digital services through an agile, lean practice
Working closely with the Management Team and the Scrum Masters to ensure an effective and high quality cross-functional delivery operation
Able to lead a continual planning process in a very complex environment. Part of this is assigning the right people to the right teams, building stable, high performing delivery teams
You will support the management of client stakeholders’ expectations across high risk and complexity or under tight timeframes
You will take a continuous approach to planning, forecasting, estimating, managing uncertainty, metrics and measurements, contingency planning and road mapping
You will be responsible for effective budget management on multiple projects
You will manage various dependencies across projects and teams in collaboration with the scrum masters assigned to those projects
The ability to manage delivery contracts so as to limit company risk and maximise value for the client
You will act as the point of escalation for clients in respect of the delivery contracts
You will look for and maximise opportunities to grow client projects
Have an entrepreneurial mindset: be resourceful, care about cash flow, love a challenge, embrace change and a hands on attitude to get things done
Active knowledge of and experience with Agile and Lean practices in software development
Able to give and receive feedback, facilitating the feedback loop
Deep knowledge of and experience with commercial and financial project management
Effective communication across organisational, technical and political boundaries, understanding the context
Ability to manage risks and issues on complex projects which are delivered in partnership with clients and other suppliers
Ability to influence and make positive changes to the organisation
Experience in taking a continuous and collaborative approach to resource planning
Excellent understanding of team dynamics and collaboration
Experience in building successful delivery teams
Ability to optimise the delivery flow of teams
Excellent verbal and written English skills
What do we offer?
An attractive salary and pension
Vitality Healthcare for you and your family
Generous holiday allowance
Flexible working, the ability to work from home occasionally
Working with high profile clients, and awesome colleagues
Challenging, impactful projects